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Privacy Policy

Last updated: February 13, 2026

Introduction

Ku-Tea Coffee & Tea Town ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

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Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, phone number, and delivery address when you place an order

  • Payment Information: Processed securely through our third-party payment processor (Chowbus)

  • Usage Data: Information about how you interact with our website

  • Cookies and Tracking: We use cookies to enhance your experience and analyze site traffic

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How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send you order confirmations and updates

  • Respond to your inquiries and provide customer support

  • Send you marketing communications (with your consent)

  • Improve our website and services

  • Comply with legal obligations

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Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our business (e.g., Chowbus for payment processing)

  • Law enforcement or regulatory agencies when required by law

  • Business partners with your explicit consent

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Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt-out of marketing communications

  • Object to processing of your information

Cookies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

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Third-Party Links

Our website may contain links to third-party websites (such as Chowbus for online ordering). We are not responsible for the privacy practices of these external sites.

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Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

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Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

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Contact Us

If you have questions about this Privacy Policy, please contact us:

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